tag:status.statflo.com,2005:/historyStatflo Inc Status - Incident History2024-03-28T14:40:37-04:00Statflo Inctag:status.statflo.com,2005:Incident/202517832024-03-15T00:05:56-04:002024-03-15T00:05:56-04:00Major Upgrade<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>00:05</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>21:05</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>21:04</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing a major upgrade of our software tonight between 9 pm EST and 12 am EST. During this time you may not be able to login to the application or may experience slowness. If you experience these or other odd behaviour, the app will be back up shortly. Thanks for your patience as we upgrade your experience and add new features!</p>tag:status.statflo.com,2005:Incident/202391992024-03-14T01:15:56-04:002024-03-14T01:15:56-04:00Major Upgrade In Progress<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>01:15</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>22:13</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>21:30</var> EDT</small><br><strong>Scheduled</strong> - We are currently updating our application to the newest version. You may experience slowness or users may not be able to login for the duration of the upgrade. We will upgrade</p>tag:status.statflo.com,2005:Incident/195941852024-01-02T12:26:31-05:002024-01-02T12:31:44-05:00The Statflo app is down - Issue under investigation / Problème technique: App Statflo - Investigation en cours<p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>12:26</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved<br />-----------------<br />Cet incident a été résolu</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>12:15</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented<br />-----------------<br />Le problème a été identifié et un correctif est en cours de mise en œuvre.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>11:45</var> EST</small><br><strong>Investigating</strong> - It has come to our attention that our app is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): App Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/179260912023-07-21T17:43:59-04:002023-07-21T17:43:59-04:00In-app calling is down - Issue under investigation / Problème technique: module d'appels indisponible - Investigation en cours<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>17:43</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved / Le problème est désormais résolu</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>17:11</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue<br /><br />--<br /><br />Nous sommes en train d'enquêter sur ce problème</p>tag:status.statflo.com,2005:Incident/179246572023-07-21T15:26:49-04:002023-07-21T15:26:49-04:00Conversations Page is down for some users - Issue under investigation / La page des conversations n'est pas disponible pour certains utilisateurs - Investigation en cours<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>15:26</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.<br />-----------------<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>14:27</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>14:26</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results<br /><br />--<br /><br />Un correctif a été mis en place et nous surveillons les résultats.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>13:57</var> EDT</small><br><strong>Investigating</strong> - We have identified a problem that is preventing users from using Conversation.<br /><br />----------------------------------------------------------------------------------------------------<br />Nous avons identifié un problème qui empêche les utilisateurs d'utiliser la page de Conversation.</p>tag:status.statflo.com,2005:Incident/179231112023-07-21T11:05:15-04:002023-07-21T11:05:15-04:00Conversation Page not accessible - Issue under investigation / Page de Conversations non disponible - Investigation en cours<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>11:05</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved<br />--<br />Cet incident a été résolu</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>10:47</var> EDT</small><br><strong>Identified</strong> - We have identified a problem that is preventing users from using Conversation.<br /><br />----------------------------------------------------------------------------------------------------<br />Nous avons identifié un problème qui empêche les utilisateurs d'utiliser la page de Conversation.</p>tag:status.statflo.com,2005:Incident/174452962023-06-01T15:05:20-04:002023-06-01T15:05:20-04:00Conversation Page not accessible - Issue under investigation / Page de Conversations non disponible - Investigation en cours<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>15:05</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.<br />-----------------<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>14:55</var> EDT</small><br><strong>Monitoring</strong> - Update: Our team has solved the problem and is currently monitoring the solution. Service should be back to normal. We'll be updating again when our monitoring period ends.<br />-----------------<br />Mise à jour: Notre équipe a résolu le problème. Le service devrait être de retour à la normale. Nous continuons à surveiller la situation et publierons une autre mise à jour dès que la période de surveillance sera complétée.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>14:26</var> EDT</small><br><strong>Identified</strong> - Update: Our Team has identified the problem and we are currently working to implement the solution. We expect service to return to normal shortly.<br />-----------------<br />Mise à jour: Notre équipe a identifié la source du problème et travaille à sa résolution. Le service devrait être de nouveau fonctionnel prochainement</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>14:10</var> EDT</small><br><strong>Investigating</strong> - EN: We are currently investigating an issue that prevents users from sending text messages<br />FR: Nous travaillons actuellement sur un problème qui empêche les utilisateurs d'envoyer des SMS</p>tag:status.statflo.com,2005:Incident/169722252023-04-26T17:15:58-04:002023-04-26T17:15:58-04:00Some users unable to send messages in Conversations - Issue under investigation / Problème technique: certains utilisateurs ne peuvent pas envoyer de messages - Investigation en cours<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>17:15</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.
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<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>15:35</var> EDT</small><br><strong>Monitoring</strong> - Update: Our Team has implemented a fix and is currently monitoring the solution. Services are now coming back to normal. We'll be updating again when our monitoring period ends and the issue is confirmed to be fully resolved.<br />-----------------<br />Mise à jour: Notre équipe a résolu le problème et surveille la situation. Le service est en cours de rétablissement. Nous vous tiendrons au courant prochainement.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>13:16</var> EDT</small><br><strong>Update</strong> - Update: The Statflo app is currently down for all users. We are actively working to resolve the issue.<br />-----------------<br />Mise à jour : L'application Statflo est actuellement indisponible. Nous tâchons de résoudre ce problème au plus vite.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>13:04</var> EDT</small><br><strong>Identified</strong> - Update: Our Team has identified the problem as being due to changes made by a third party service. We have also confirmed it impacts both messaging and calling. We are actively working on a solution, and will provide updates as soon as we can.<br />-----------------<br />Mise à jour : Notre équipe a identifié la source du problème et travaille à sa résolution. L'envoi de message et le passage d'appels est affecté. Nous vous tiendrons au courant prochainement.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>10:02</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that some users are unable to send messages in Conversations. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui empêche certains utilisateurs d'envoyer des messages. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/120294452022-10-14T13:02:18-04:002022-10-14T13:02:18-04:00In-app calling is down for some users - Issue under investigation / Problème technique: module d'appels indisponible pour certains utilisateurs- Investigation en cours<p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>13:02</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved / Le problème est désormais résolu</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>12:33</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented, we are monitoring the results / Nous avons déployé un correctif et restons attentifs</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>12:11</var> EDT</small><br><strong>Identified</strong> - The issue has been identified / Le problème a été identifié</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>11:23</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that our in-app calling is down for some users. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): le module d'appels est indisponible pour certains utilisateurs. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/112353192022-09-23T10:58:21-04:002022-09-23T10:58:21-04:00The Statflo app is down - Solution is identified & currently being implemented / Problème technique: L'application Statflo - Problème identifié; résolution en cours<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:58</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.
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<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:51</var> EDT</small><br><strong>Monitoring</strong> - Update: Our Team has solved the problem and are currently monitoring the solution. Service should be back to normal. We'll be updating again when our monitoring period ends.
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<br />Mise à jour: Notre équipe a résolu le problème et nos continuons à surveiller la situation. Le service devrait être de retour à la normale. Nous allons vous donner une autre mise à jour dès que la période de surveillance sera complétée.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:51</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>10:45</var> EDT</small><br><strong>Identified</strong> - Update: Our Team has identified the problem and are currently working to implement the solution. We expect service to return to normal shortly.
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<br />Mise à jour: Notre équipe a identifié la source du problème et travaille à sa résolution. Le service devrait être de nouveau fonctionnel prochainement</p>tag:status.statflo.com,2005:Incident/111232352022-09-13T16:30:24-04:002022-09-13T16:30:24-04:00The Statflo app is down - Issue under investigation / Problème technique: L'application Statflo est indisponible - Investigation en cours<p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>16:30</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>16:25</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>16:12</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that the Statflo app is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte l'application Statflo dans son ensemble. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/86799812021-11-24T09:05:25-05:002021-11-24T09:05:25-05:00TextKit: Partner Service Outage<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>09:05</var> EST</small><br><strong>Resolved</strong> - The partner integration issue should be resolved. We will continue to monitor the situation to ensure it is stable.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>08:53</var> EST</small><br><strong>Identified</strong> - We’re experiencing a service outage with a partner integration on our new messaging platform. Our team is currently working with our partners to restore the service. We apologize for any inconvenience to the users who may be affected. We will continue to update here as progress is made.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>08:14</var> EST</small><br><strong>Investigating</strong> - We’re experiencing a service outage with a partner integration on our new messaging platform. Our team is currently working with our partners to restore the service. We apologize for any inconvenience. users may be affected. We will continue to update here as progress is made.</p>tag:status.statflo.com,2005:Incident/83961942021-11-04T11:56:30-04:002021-11-04T11:56:30-04:00Urgent System Update / Mise à jour urgente du système<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>11:56</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>11:40</var> EDT</small><br><strong>In progress</strong> - We are currently performing a small update to all servers. This should not impact you but if you find there is a speed decrease it will be back up and running normally in 5 minutes.<br />-------<br />We are currently performing a small update of all servers. This shouldn't affect you, but if you experience a drop in speed, the system will be back up and running smoothly within 10 minutes.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>11:40</var> EDT</small><br><strong>Scheduled</strong> - We are currently performing a small update to all servers. This should not impact you but if you find there is a speed decrease it will be back up and running normally in 5 minutes.<br />-------<br />We are currently performing a small update of all servers. This shouldn't affect you, but if you experience a drop in speed, the system will be back up and running smoothly within 10 minutes.</p>tag:status.statflo.com,2005:Incident/80716102021-09-24T09:38:38-04:002021-09-24T09:38:38-04:00App is down - Issue under investigation / Problème technique: Application Statflo - Investigation en cours<p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>09:38</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>09:06</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that our Statflo Platform is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): Application Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/78189982021-08-22T10:30:00-04:002021-08-22T13:01:34-04:00Intermittent SMS Connectivity Issues / Problèmes intermittents de connectivité SMS<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Resolved</strong> - SMS delivery may be delayed by up to 5 minutes due to connectivity issues with our SMS partners. No messages are being lost. We will provide an update as soon as our partners inform us of their progress.<br />---<br />La livraison des SMS peut être retardée de 5 minutes au maximum en raison de problèmes de connectivité avec nos partenaires SMS. Aucun message n'est perdu. Nous fournirons une mise à jour dès que nos partenaires nous informeront de leur progression.</p>tag:status.statflo.com,2005:Incident/77335922021-08-10T19:45:29-04:002021-08-10T19:45:29-04:00Urgent System Update / Mise à jour urgente du système<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:26</var> EDT</small><br><strong>Scheduled</strong> - We are currently performing an urgent update at 7:30 EST / 4:30 PST. This should not impact most users, but there is a small chance some users will be logged out. If you do get logged out, please log back in.<br />--------<br />Nous effectuons actuellement une mise à jour urgente à 7:30 EST / 4:30 PST. Cette opération ne devrait pas avoir d'impact sur la plupart des utilisateurs, mais il est possible que certains d'entre eux soient déconnectés. Si vous êtes déconnecté, veuillez vous reconnecter.</p>tag:status.statflo.com,2005:Incident/67617842021-04-15T17:09:45-04:002021-04-15T17:09:45-04:00App is down - Issue under investigation / Problème technique: App Statflo - Investigation en cours<p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>17:09</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>17:08</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>16:45</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that our app is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): App Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/64063192021-02-26T13:45:47-05:002021-02-26T13:45:47-05:00Conversations SMS/MMS is down - Solution is identified & currently being implemented / Problème technique: SMS/MMS - Problème identifié; résolution en cours<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>13:45</var> EST</small><br><strong>Resolved</strong> - All partner infrastructure issues have been resolved.<br />-----------<br />Tous les problèmes d'infrastructure des partenaires ont été résolus.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>11:16</var> EST</small><br><strong>Update</strong> - All systems are back online. We will continue to monitor the situation and provide updates.<br />---------------<br />Tous les systèmes sont à nouveau opérationnels. Nous continuerons à suivre la situation et à fournir des mises à jour.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>11:13</var> EST</small><br><strong>Monitoring</strong> - All systems are back online. We will continue to monitor the situation and provide updates.<br />---------------<br />Tous les systèmes sont à nouveau opérationnels. Nous continuerons à suivre la situation et à fournir des mises à jour.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:58</var> EST</small><br><strong>Update</strong> - We are continuing to work with our partners to investigate the issues affecting SMS messaging services. We will continue to monitor the situation and provide updates as soon as possible.<br />----------------<br />Nous continuons à travailler avec notre partenaire pour identifier le problème qui affecte les services de messagerie SMS. Nous suivons la progression de la situation et nous allons vous fournir des mises à jour dès que possible.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:38</var> EST</small><br><strong>Update</strong> - We are continuing to work with our partners to investigate the issues affecting SMS messaging services. We will continue to monitor the situation and provide updates as soon as possible.<br />----------------<br />Nous continuons à travailler avec notre partenaire pour identifier le problème qui affecte les services de messagerie SMS. Nous suivons la progression de la situation et nous allons vous fournir des mises à jour dès que possible.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>09:05</var> EST</small><br><strong>Identified</strong> - Update: Our Team has identified the problem and are currently working to implement the solution. We expect service to return to normal shortly.
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<br />Mise à jour: Notre équipe a identifié la source du problème et travaille à sa résolution. Le service devrait être de nouveau fonctionnel prochainement</p>tag:status.statflo.com,2005:Incident/60315112021-01-15T11:39:08-05:002021-01-15T11:39:08-05:00Customer Accounts Partial Outage // Panne partielle des comptes clients<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>11:39</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>09:45</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>09:30</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>09:30</var> EST</small><br><strong>Investigating</strong> - We are currently experiencing an issue that may cause customer accounts to be inaccessible to users. This also affects the dashboard and reporting. Our team is actively working on the issue and it will be resolved shortly.<br /><br />Thank you for your patience!<br />----------------<br />Nous rencontrons présentement des difficultés techniques qui rendent les comptes clients inaccessibles aux utilisateurs. Ceci affecte aussi la page d’accueil et les rapports. Notre équipe travaille activement sur une solution et le problème sera résolu sous peu.<br /><br />Merci de votre patience!</p>tag:status.statflo.com,2005:Incident/58178572020-12-16T13:22:25-05:002020-12-16T13:22:25-05:00Partial Outage<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>13:22</var> EST</small><br><strong>Resolved</strong> - The problem has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>13:15</var> EST</small><br><strong>Identified</strong> - We have reports that some users are experiencing delays trying to access features or updating activity. We are investigating the issue and we expect to have an update in the next few minutes that should address this issue. We will keep you updated as things change.</p>tag:status.statflo.com,2005:Incident/47441522020-07-30T15:28:59-04:002020-07-30T15:28:59-04:00App is down - Issue under investigation / Problème technique: App Statflo - Investigation en cours<p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>15:28</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.
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<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement</p><p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>15:26</var> EDT</small><br><strong>Monitoring</strong> - Update: Our Team has solved the problem and are currently monitoring the solution. Service should be back to normal. We'll be updating again when our monitoring period ends.
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<br />Mise à jour: Notre équipe a résolu le problème et nos continuons à surveiller la situation. Le service devrait être de retour à la normale. Nous allons vous donner une autre mise à jour dès que la période de surveillance sera complétée.</p><p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>15:23</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that our Statflo App is down (Error 504). Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): Erreur 504 App Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>tag:status.statflo.com,2005:Incident/43858612020-06-16T23:04:31-04:002020-06-16T23:04:31-04:00Maintenance Window<p><small>Jun <var data-var='date'>16</var>, <var data-var='time'>23:04</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>16</var>, <var data-var='time'>22:03</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>16</var>, <var data-var='time'>22:03</var> EDT</small><br><strong>Scheduled</strong> - We're updating some systems and will be back in a few minutes.</p>tag:status.statflo.com,2005:Incident/43652692020-06-14T15:08:32-04:002020-06-14T15:08:32-04:00Updates In Progress / Mises à jour en cours<p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>15:08</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>14:07</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>14:06</var> EDT</small><br><strong>Scheduled</strong> - We are performing some updates over the next 30 minutes. This should not affect anyone's performance within the app during the update, but there is a small chance you may run into the odd bug as features are being updated. Thanks for your patience as we improve the app experience!<br />--<br />Nous effectuons quelques mises à jour au cours des 30 prochaines minutes. Cela ne devrait pas affecter les performances de qui que ce soit Merci de votre patience!</p>tag:status.statflo.com,2005:Incident/43515912020-06-12T15:13:10-04:002020-06-12T15:13:10-04:00Investigating Performance Issues<p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>15:13</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>15:04</var> EDT</small><br><strong>Investigating</strong> - We're getting reports of performance issues and are actively investigating the problem.</p>tag:status.statflo.com,2005:Incident/42699322020-06-03T15:01:04-04:002020-06-03T15:01:04-04:00Statflo App is down - Issue under investigation / Problème technique: Application Statflo - Investigation en cours<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>15:01</var> EDT</small><br><strong>Resolved</strong> - UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.
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<br />Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> EDT</small><br><strong>Investigating</strong> - It has come to our attention that our app is down (Error 504). Our team is investigating the issue and will provide an update once we’ve identified a potential solution.<br />-----------------<br />Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): App de Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée.</p>